Shipping policy
Shipping Policy
Gloom Atelier
At Gloom Atelier, every order is carefully prepared and inspected before dispatch to ensure it meets our quality standards.
Processing Time
Orders are processed within 1–2 business days (Monday–Friday).
Once your order has been processed, you will receive a confirmation email with tracking details.
Shipping Time
Delivery typically takes 2–7 business days, depending on your location and courier service.
Please note that shipping times are estimates and may vary slightly due to high demand periods, holidays, or courier delays.
Tracking
All orders include tracking. Once dispatched, you will receive a tracking number via email so you can monitor your delivery.
Incorrect Address
Please ensure your shipping details are correct at checkout. Gloom Atelier is not responsible for delays or lost parcels due to incorrect address information provided by the customer.
If you have any questions regarding your shipment, please contact: